Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you use the Oveli mobile application.

By using the app, you consent to the practices described in this policy. If you do not agree, please do not use the app.

2. Information We Collect

We collect the following types of information to provide and improve our services:

A. Account information

• Name (if provided)
• Email address
• Authentication data (e.g. Google Sign-In or email/password)
• Profile picture (if provided)

B. Health and cycle data

• Period start and end dates
• Average cycle length and period length
• Symptoms you log
• Mood logs and notes you enter

C. Device and technical data

• Time zone and locale/language
• App version and device type
• Anonymous usage analytics

D. Microphone and audio data

If you use the in-app support feature to send a voice message, we may request access to your device’s microphone. Audio is recorded only when you choose to record and send a message. We do not use the microphone for background listening. Recordings are used only for customer support, stored securely, and may be deleted after your request is resolved.

We do not collect:

• Precise GPS location
• Contacts
• Photos (except any you upload as a profile image)

3. How We Use Your Information

We use your data to:

• Provide period predictions and cycle insights
• Personalize your experience in the app
• Improve app performance and reliability
• Provide customer support
• Send important service-related notifications (if you have enabled them)

We do not sell your data. We do not share your personal health data with advertisers.

4. Data Storage and Security

Your data is stored on secure, protected servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Data Sharing

We may share limited data only in these situations:

• With trusted service providers that help us operate the app (e.g. hosting, analytics), under strict confidentiality and data protection obligations
• When required by law or to respond to valid legal process
• When necessary to protect our legal rights, your safety, or the safety of others

We do not sell or rent your personal data to third parties.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will permanently remove your personal data from our active systems within a reasonable period.

8. Children’s Privacy

Oveli is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes (for example, by in-app notice or email where appropriate). The “Effective date” at the top of this page will be updated when changes take effect.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: